Q. For our stationery we want to use raised printing like thermography. Is this processes laser compatible? A. Although thermography is inexpensive, it is essentially a “plastic” ink that has been heated to give a raised effect. If your laser printer is hot enough, thermography will make a mess out of both stationery and printer. A better form of raised printing is Engravalith. You could also engrave your stationery, but this process is very expensive. Ask the Expert is a column which … [Read more...]

Microsoft Access

Q. We are looking to upgrade our Access database to include all departments and remote offices. However, this means Macs and PCs will now need to use the database. Can we continue to use Access? A. The short answer is no, not directly. I recommend researching the cost to move your database to FileMaker Pro. This database integrates well with Microsoft Office and is cross platform compatible. Ask the Expert is a column which helps provide solutions for the small business owner. Our Expert … [Read more...]

File Management

Q. I have a hard time finding files and applications on my computer. How can I locate what I'm looking for? A. Let's take this from a different approach. A computer is no different than the filing cabinets, in boxes, desks, garbage cans, etc. that are in your office. Or for that matter, it's no different than your son's or daughter's room (now we all know that can be scary). Organization is the key. Put all your applications into the Program Files or the Applications directory, then make … [Read more...]

Database Estimate

Q. This is my first experience developing a database. When asking a consultant for an estimate, should I have to pay for this estimate? A. Let's break this down into two parts; 1) an estimate and 2) a spec or needs analysis. For the estimate you should not have to pay anything. It's just that, an estimate based on what it has taken to complete a similar project in the past. An estimate is usually based on an hourly rate and will usually be given in a range such as $10,000 to … [Read more...]